{"id":3487,"date":"2025-07-07T14:02:14","date_gmt":"2025-07-07T14:02:14","guid":{"rendered":"https:\/\/www.club65.pt\/perguntas-e-respostas\/"},"modified":"2026-08-21T13:08:54","modified_gmt":"2026-08-21T13:08:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.club65.pt\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row el_class=&#8221;legalPage pagePaddings contrastHeader verticalPadding&#8221;][vc_column][vc_column_text]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50&#8243;][vc_column_text]<\/p>\n<h4>Club65<\/h4>\n<p>[\/vc_column_text][vc_empty_space][vc_tta_accordion gap=&#8221;10&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221;][vc_tta_section title=&#8221;How much does it cost to live at Club65?&#8221; tab_id=&#8221;1755709529068-149bf19c-716c&#8221;][vc_column_text]The monthly fee depends on the type of apartment, the location and the additional services you choose. For a personalised proposal, we recommend talking to our team.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the difference between retirement homes, independent senior living residences and nursing homes?&#8221; tab_id=&#8221;1755709529093-303c7b96-f32b&#8221;][vc_column_text]<\/p>\n<ul>\n<li><strong data-start=\"165\" data-end=\"186\">Retirement homes:<\/strong> Designed for people who need regular assistance.<\/li>\n<li><strong data-start=\"240\" data-end=\"281\">Independent senior living residences:<\/strong> Created for active individuals, offering autonomy, comfort, and flexible services.<\/li>\n<li><strong>Nursing homes:<\/strong> Focused on permanent care for people with significant dependencies.<\/li>\n<\/ul>\n<p><strong>Club65<\/strong> is an independent senior living residence, focused on autonomy, wellbeing and freedom of choice.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I try living at Club65 before making a final decision?&#8221; tab_id=&#8221;1755709529116-8e5a2a50-a92b&#8221;][vc_column_text]Yes. Before making your decision, you will have the opportunity to experience living at <strong>Club65<\/strong>. This will allow you to calmly assess whether <strong>Club65<\/strong> is the right solution for you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are staff available 24\/7?&#8221; tab_id=&#8221;1755709529131-9af60164-9941&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Yes. We have teams on-site <strong data-start=\"1272\" data-end=\"1290\">24 hours a day<\/strong> to ensure comfort, safety and prompt responses whenever needed.\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What happens in an emergency?&#8221; tab_id=&#8221;1755709529145-ce2e99b8-8811&#8243;][vc_column_text]We have alarm systems and protocols in place to guarantee effective intervention by our team whenever required.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;From what age can I live at Club65?&#8221; tab_id=&#8221;1755709529159-faaa8930-ef32&#8243;][vc_column_text]<strong>Club65<\/strong> is designed for people aged 65 and over.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why choose Club65?&#8221; tab_id=&#8221;1755709529173-ef4e176c-d247&#8243;][vc_column_text]Because it\u2019s an urban, flexible solution tailored for independent seniors. It combines comfort, security, essential services and a vibrant, welcoming community.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who manages Club65?&#8221; tab_id=&#8221;1755709529185-cd03d73e-6627&#8243;][vc_column_text]<strong>Club65<\/strong> is managed by a team specialised in urban senior residences, with expertise in hospitality, wellbeing and community management.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are there set hours to enter or leave the residence?&#8221; tab_id=&#8221;1755709529200-5848bd57-b575&#8243;][vc_column_text]No. Residents are free to come and go as they please, with secure entry control systems.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;45&#8243;][vc_column_text]<\/p>\n<h4>Apartments<\/h4>\n<p>[\/vc_column_text][vc_empty_space][vc_tta_accordion gap=&#8221;10&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Can I bring my own furniture?&#8221; tab_id=&#8221;1755709577502-0317c443-5e23&#8243;][vc_column_text]Yes. Apartments can be personalised with your own furniture and personal belongings.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is domestic help available?&#8221; tab_id=&#8221;1755709577514-84dcf1fb-9dea&#8221;][vc_column_text]Yes. We offer both basic and optional domestic and cleaning services, tailored to your preferences.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are pets allowed?&#8221; tab_id=&#8221;1755709577526-6f4911af-0406&#8243;][vc_column_text]Yes. <strong>Club65<\/strong> is pet-friendly, with rules in place to ensure harmonious living for everyone.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I receive visitors?&#8221; tab_id=&#8221;1755709577539-9642146a-b142&#8243;][vc_column_text]Absolutely. Family and friends are welcome and several communal areas are designed for receiving them.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can someone stay overnight in my apartment?&#8221; tab_id=&#8221;1755709577551-0d5fcbc8-d75e&#8221;][vc_column_text]Yes, as long as it&#8217;s communicated in advance and internal rules are followed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How big are the apartments?&#8221; tab_id=&#8221;1755709577565-8de03df3-e004&#8243;][vc_column_text]Size and layout vary. Please see our brochure or schedule a visit to discover the options available.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do the apartments have balconies or outdoor areas?&#8221; tab_id=&#8221;1755709688370-f402ae39-f3ba&#8221;][vc_column_text]The vast majority of the flats include balconies or terraces.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I buy an apartment?&#8221; tab_id=&#8221;1755709577580-522e3734-2f1e&#8221;][vc_column_text]Currently, <strong>Club65<\/strong> only offers apartments for rental.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is smoking allowed in the apartments?&#8221; tab_id=&#8221;1755709577595-fd70c753-77a8&#8243;][vc_column_text]Smoking is not permitted inside the apartments or in the indoor common areas, in order to ensure the comfort and health of all the residents. However, <strong>Club65<\/strong> has its own outdoor areas where smoking is permitted.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;45&#8243;][vc_column_text]<\/p>\n<h4>Infrastructure and technology<\/h4>\n<p>[\/vc_column_text][vc_empty_space][vc_tta_accordion gap=&#8221;10&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Is parking available?&#8221; tab_id=&#8221;1755709779473-95ad8c6a-e41c&#8221;][vc_column_text]Yes. Depending on the residence, there are parking spaces available or easy access to public transport and shared mobility options.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do the apartments have internet access?&#8221; tab_id=&#8221;1755709779484-51041a71-50b2&#8243;][vc_column_text]Yes. All apartments include Wi-Fi and cable TV as part of the basic monthly fee.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is entry controlled at the residences?&#8221; tab_id=&#8221;1755709779494-eb996f58-f1b5&#8243;][vc_column_text]Yes. All properties feature entry control systems and video surveillance in the common areas.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;45&#8243;][vc_column_text]<\/p>\n<h4>Services<\/h4>\n<p>[\/vc_column_text][vc_empty_space][vc_tta_accordion gap=&#8221;10&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Which services are included?&#8221; tab_id=&#8221;1755709867984-2fa43318-3261&#8243;][vc_column_text]The basic monthly fee includes accommodation, maintenance, security, access to communal areas and participation in events and activities.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Which services are not included?&#8221; tab_id=&#8221;1755709867995-1acab053-dce1&#8243;][vc_column_text]Personalised services like healthcare, domestic support or tailored programmes have an additional cost.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What types of events are available?&#8221; tab_id=&#8221;1755709868006-ef799db3-8a34&#8243;][vc_column_text]Our programme includes <strong>group classes<\/strong>, <strong>cultural events<\/strong>, <strong>workshops<\/strong> and <strong>outings<\/strong>, all designed for an active and socially enriching lifestyle.<\/p>\n<p>Yoga, pilates, walks and aquafitness sessions focus on physical wellbeing. <strong>Talks, concerts and exhibitions<\/strong> nurture the mind and social connection. <strong>Cooking, technology and gardening workshops <\/strong>are also organised, as well as <strong>cultural tours<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How does the move to Club65 work?&#8221; tab_id=&#8221;1755709868019-d5d09eae-7d0a&#8221;][vc_column_text]It\u2019s simple. Our team supports the entire process, from choosing an apartment to settling into your new home.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can you help me sell or rent my current home?&#8221; tab_id=&#8221;1755709868042-73ae77ab-b129&#8243;][vc_column_text]Yes. We can assist with this transition through our specialised partners.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;If my autonomy changes, can I still live at Club65?&#8221; tab_id=&#8221;1755709868071-63de2a77-517d&#8221;][vc_column_text]Yes. Services are adjustable over time, and if health conditions change, together with your family we will find the most appropriate solutions.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can friends and family participate in activities?&#8221; tab_id=&#8221;1755709868084-62e5c6fa-e63e&#8221;][vc_column_text]Yes. <strong>Club65<\/strong>\u2019s activities are open to guests, depending on the nature of the event.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a nurse or doctor on-site at Club65?&#8221; tab_id=&#8221;1755709868097-fe4b8f5f-5a14&#8243;][vc_column_text]We provide nursing support and medical care by appointment, whenever needed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is financial support available for living at Club65?&#8221; tab_id=&#8221;1755709868111-4ddce6e7-eaad&#8221;][vc_column_text]Depending on your profile and current legislation, support or tax benefits may be available. We recommend contacting our team or the relevant authorities for more information.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I stay for just a limited period?&#8221; tab_id=&#8221;1755710082786-7da55743-376c&#8221;][vc_column_text]Yes. Temporary stays are available, whether to get to know <strong>Club65<\/strong>, for holiday stays or convalescence periods. Contact us to find out more.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;legalPage pagePaddings contrastHeader verticalPadding&#8221;][vc_column][vc_column_text] Frequently Asked Questions [\/vc_column_text][vc_empty_space height=&#8221;50&#8243;][vc_column_text] Club65 [\/vc_column_text][vc_empty_space][vc_tta_accordion gap=&#8221;10&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221;][vc_tta_section title=&#8221;How much does it cost to live at Club65?&#8221; tab_id=&#8221;1755709529068-149bf19c-716c&#8221;][vc_column_text]The monthly fee depends on the type of apartment, the location and the additional services you choose. For a personalised proposal, we recommend talking to our team.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":3423,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3487","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/pages\/3487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/comments?post=3487"}],"version-history":[{"count":21,"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/pages\/3487\/revisions"}],"predecessor-version":[{"id":5245,"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/pages\/3487\/revisions\/5245"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/media\/3423"}],"wp:attachment":[{"href":"https:\/\/www.club65.pt\/en\/wp-json\/wp\/v2\/media?parent=3487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}